Shipping policy

• Shipping time may vary according to Australia Post time frames and zones and does not include order processing time. 

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• All orders are processed Monday to Friday (excluding public holidays) from 7am - 3:30pm AEST.

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• Tracking advice will be sent to your email once your order has been dispatched.

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• Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place.

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• In some cases, we may need to contact you before your order can be shipped.

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• To ensure there is no delay, please respond to any email/phone call from our Customer Care team